Blog Sections Open

Fixing File Manager Paths That Resolve to undefined/files Instead of assets/files

If managers other than the main admin suddenly see undefined media paths, the issue is usually a broken path variable or role-specific config branch after an update.

When non-admin manager users start getting file paths like undefined/files or undefined/images, the file manager is no longer resolving its base variables correctly. Because the issue often affects only some roles, it can easily look like a permissions problem when it is really a path-resolution bug.

What to check

  • manager configuration values for file and image roots
  • role-specific manager UI scripts or theme overrides
  • broken placeholders introduced by a recent update

When the main admin account still works, compare its resolved configuration with a restricted manager account. That difference usually exposes the branch where the wrong variable is introduced.

Newer post

Fixing MultiTV SQL Errors After Upgrading an Older Evolution CMS Site

How to diagnose MultiTV SQL parse errors that appear after upgrading an older Evolution CMS installation.

Older post

Fixing Frontend Notice Errors That Appear Only While a Manager Is Logged In

How to diagnose frontend notice-level errors that show up only when an authenticated manager session is active.